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Understand Your Rights Before You Play

Our legal terms govern how your msb247 account works — from how we handle your personal data to how disputes are resolved and which states can access our platform.

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msb247 Understand Your Rights Before You Play
REACH OUR LEGAL TEAM

Contact Us About Policy Questions

If you have questions about your rights under our privacy policy, want to request a copy of your data, or need clarification on how our terms apply to your account, our support team handles those requests directly. Reach out through live chat, email, or your account messaging center — we respond to policy and legal inquiries as a priority queue.

Live Chat Start a live chat session from inside your account dashboard. Identify your request as a legal or privacy inquiry and we route it to the right team.
Email Support Send your data request, policy question, or account dispute to our support email. Include your account username so we can pull your records quickly.
Account Message Center Log in, go to your account settings, and use the secure message center. This keeps your inquiry tied to your verified account identity from the start.
HOW WE PROTECT YOU

Security, Data Handling, and Account Integrity

We apply industry-standard SSL encryption to every transaction on your account — whether you're depositing via PayPal, withdrawing to Venmo, or loading your Play+ card. Our data handling practices, retention schedules, and cookie usage are documented in our privacy policy. You can request a copy of your stored data or ask us to delete it by contacting support through your account. We do not sell personal data to third-party advertisers.

SSL Encryption Every page of your account session runs over SSL. This covers login, payment entry, and any personal details you submit during identity verification.
Data Retention Policy We retain your transaction records and account data according to legal requirements. You can request a summary of what we hold by messaging our support team.
Cookie Controls Our cookie policy explains which cookies are strictly necessary and which are optional. You can adjust your preferences through the cookie settings link at the bottom of any page.
Account Dispute Process Disputes over account decisions — including payment holds or verification outcomes — follow the arbitration process detailed in our terms of service. Contact support to start a formal review.

Common Questions About Our Legal Terms

Here are the questions our account holders ask most often about their rights, our data practices, and how our terms work in practice. If your question isn't here, reach out through live chat or your account message center.

Access depends on state law. We accept accounts only from states where online gaming is permitted. Check your account registration screen — ineligible states are blocked at sign-up.

We collect name, address, date of birth, government ID details, and payment records tied to PayPal, Venmo, or Play+. Full details are in our privacy policy under account settings.

Log in, go to your account message center, and submit a data access request. Include your full name and registered email. We process these requests according to applicable law.

Yes. Submit a deletion request through support. Note that some data must be retained under financial and gaming regulations even after account closure — we'll tell you what applies.

Contact support first via live chat or email. Unresolved disputes escalate to formal arbitration under the process outlined in our terms of service, which you agreed to at registration.

We use strictly necessary cookies for account security plus optional analytics cookies. Optional cookies can be turned off via the cookie settings link at the bottom of any page.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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